What Happens If I Get Hit by a Bus? (And Other Morbid Questions)
One of the biggest fears clients have is the "Bus Factor."
What if we build this amazing system, and then the developer disappears? Are we left with a broken robot we don't know how to fix?
It’s a valid fear. Software breaks. APIs change. Internet connections flicker.
The Difference Between Amateurs and Pros
An amateur builds the "Happy Path"—the scenario where everything works perfectly. We build for the "Oh Sh*t Path."
Error Handling
If a workflow fails, it doesn't just die silently. We program it to catch the error and scream for help (usually via a Slack notification or email to your admin).
Documentation
We don't believe in "black box" code. We hand over documentation that explains what the bot does and how to restart it.
Support
We offer maintenance packages because, let's be honest, you want to run your business, not debug JSON.
Don't build a house without insurance. Don't build automation without error handling.
Written by Factor Lab Team
Engineers, not marketers. We build systems that scale revenue and eliminate busy work.
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